Unsolved November 28, 2012 Missing Person

Emma Fillipoff

Emma Fillipoff, 26, was last seen on the evening of November 28, 2012, barefoot outside the Empress Hotel in Victoria, British Columbia. Police officers called to the scene spoke with her at length and let her continue on her way; she was reported missing hours later. Victoria police say hundreds of tips have produced no confirmed sighting, and the case remains open.

Status
Unsolved
Date
November 28, 2012
Location
Victoria, Canada
Age
26
Gender
Female
Decade
2010s
Where the case stands
  1. OpenUnsolved
  2. Partly resolved
  3. Charges or trial
  4. Closed

No one has been charged and the case remains open.

Timeline to scale
Each dot is a dated event below; the distance between dots is elapsed time. The darker dot marks the incident.
January 6, 1986: Emma Fillipoff is born.2011: She moves from Ontario to Victoria, British Columbia, in the fall.November 27, 2012: Her mother books a flight to Victoria after a distressed phone call, according to Vice.November 28, 2012: Police are called to the Empress Hotel at about 7 p.m., speak with Emma for more than 40 minutes, and she continues on her way.November 28, 2012: Her mother arrives in Victoria that night; Emma is reported missing within hours.May 2014: A man carrying one of her missing posters is recorded on security video in a Gastown store in Vancouver; he is not identified.December 2018: A new witness account prompts a search near Esquimalt, which finds nothing, according to Wikipedia.November 28, 2021: Victoria police release new photographs on the ninth anniversary and say no sightings have been confirmed.December 2022: An updated sketch is released around the tenth anniversary.198620122022202614 years since the incident

Emma Fillipoff grew up in Perth, Ontario, and moved to Victoria, British Columbia, in the fall of 2011. According to Victoria Buzz, she went west to pursue art, poetry and photography while supporting herself with restaurant work. By November 2012 she was staying at the Sandy Merriman House women's shelter, Vice reported.

Her mother, Shelley Fillipoff, booked a flight to Victoria after a distressed phone call from Emma on November 27, 2012, according to Vice. Wikipedia's account, drawing on local reporting, says that on November 28 Emma bought a prepaid mobile phone and a prepaid card at a convenience store, and that evening got into a taxi bound for the airport but got out again shortly afterwards; these details rest on Wikipedia alone.

At about 7 p.m. that evening, a man who found her barefoot near the Empress Hotel called police, Vice reported. Victoria police later said they had received calls about a woman behaving oddly in front of the hotel. Officers spoke with her for more than 40 minutes and, according to the department, were satisfied as to her well-being before she continued on her way. Her mother arrived at the shelter later that night, and Emma was reported missing within hours. She has not been seen or heard from since.

Police searched her red Mazda MPV van, which Wikipedia says was parked at the Chateau Victoria hotel garage. Inside were her passport, laptop, camera, journals and other belongings, according to Vice.

In May 2014, security cameras at a clothing store in Vancouver's Gastown district recorded a man carrying one of the reward posters her mother had distributed. The store owner said the man claimed Emma was his girlfriend and wanted to be left alone, Victoria Buzz reported. Police were unable to identify him. According to Wikipedia, a witness account led to a search of an area near Esquimalt in December 2018, which found nothing, and an updated sketch was released around the tenth anniversary in 2022.

On the ninth anniversary in November 2021, Victoria police released additional photographs of Emma and said that an extensive investigation had not determined what happened to her. The department said it had received hundreds of tips but had confirmed no sightings, CTV News reported. The case was the subject of an episode of CBC's The Fifth Estate and has been covered by several podcasts. Anyone with information is asked to call Victoria police at 250-995-7654.

internationalmental healthVictoria2010s
  1. January 6, 1986
    Emma Fillipoff is born.
  2. 2011
    She moves from Ontario to Victoria, British Columbia, in the fall.
  3. November 27, 2012
    Her mother books a flight to Victoria after a distressed phone call, according to Vice.
  4. November 28, 2012
    Police are called to the Empress Hotel at about 7 p.m., speak with Emma for more than 40 minutes, and she continues on her way.
  5. November 28, 2012
    Her mother arrives in Victoria that night; Emma is reported missing within hours.
  6. May 2014
    A man carrying one of her missing posters is recorded on security video in a Gastown store in Vancouver; he is not identified.
  7. December 2018
    A new witness account prompts a search near Esquimalt, which finds nothing, according to Wikipedia.
  8. November 28, 2021
    Victoria police release new photographs on the ninth anniversary and say no sightings have been confirmed.
  9. December 2022
    An updated sketch is released around the tenth anniversary.

Have information about this case?

Cold cases are solved when someone comes forward. Even a detail that seems minor can matter. Contact law enforcement through one of these channels:

  • Canadian Crime Stoppers: anonymous tips on 1-800-222-8477
  • The police force or sheriff's office responsible for Victoria

Tips can usually be given anonymously. ColdCaseIndex does not collect tips. To report an error on this page, email info@coldcaseindex.com.

Entry last updated September 29, 2026.